Privacy Policy
WhiteWoven ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or conduct transactions with us.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number
- Transaction Information: Details of precious metals and cryptocurrency transactions
- Website Usage Data: IP address, browser type, pages visited
- Identity Verification: As required for precious metals transactions
How We Use Your Information
We use collected information for:
- Processing in-person transactions
- Communicating about prices and services
- Verifying the authenticity of precious metals
- Complying with legal and regulatory requirements
- Improving our website and services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only:
- When required by law or legal process
- To protect our rights and property
- With service providers who assist our operations (under strict confidentiality)
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Cookies and Tracking
Our website may use cookies to enhance user experience and track website usage. You can disable cookies in your browser settings, though this may affect website functionality.
Third-Party Services
We use third-party services for pricing data (CoinGecko, GoldAPI). These services have their own privacy policies, and we encourage you to review them.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: contact@solidreserve.com
Location: American Fork, Utah